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Learn more. Worry less.
Explore quick answers about Littlebird, membership, and keeping your flock connected.
General
What is Littlebird?
How is Littlebird different from a smartwatch or AirTag?
What ages is Littlebird for?
Is Littlebird screen free?
Does Littlebird work where I live?
Do kids need a phone to use Littlebird?
Flocks, Nests, and the app
What is a “Flock”?
What is a “Nest”?
Can I have more than one Flock?
Who can see my child on the map?
Caregivers & Care Sessions
What is a Care Session?
How do I start a Care Session with a caregiver?
What is the difference between a trusted adult and a caregiver?
Can multiple caregivers be connected at the same time?
What happens if a Care Session request is missed or not answered?
Can I end a Care Session early?
Can a Caregiver see my child’s location?
Nests and Notifications
How do I set up Nests and Notifications?
Can I get notified if my child is not near a caregiver or a Nest?
Do I need to keep my phone’s location and notifications on?
Will Littlebird drain my phone battery?
Device
How often do I need to charge the tracker?
How do I charge the tracker?
Can my child wear Littlebird in the bath or pool?
What happens if the tracker breaks or stops working?
App
Which phones does Littlebird work with?
How much does Littlebird cost?
Does it cost extra to add family members or caregivers?
Where can I manage my subscription and billing?
Privacy & security
How is my child’s data protected?
Can anyone connect to my child’s tracker?
Setup
What do I need to get started?
What permissions do I need to allow?
Can I set things up before my child starts wearing it?
Troubleshooting
The tracker is not pairing. What should I do?
I am not receiving alerts.
A firmware update failed. Is my tracker still safe to use?
Have more questions?
Chat with support.
Chat with support