Learn more. Worry less.
Explore quick answers about Littlebird, membership, and keeping your flock connected.
General
What is Littlebird?
Littlebird is a wearable safety tracker and app made just for kids. A small, screen-free device lives on your child’s wrist, while you use the Littlebird app to see where they are, who they are with, and get smart alerts when it matters.
How is Littlebird different from a smartwatch or AirTag?
Smartwatches put a screen and apps on your child’s wrist. AirTags were never designed for kids at all. Littlebird was built from the ground up for childhood: screen free, kid sized, and focused on safety, not entertainment. It combines our Precision+ location network with Bluetooth and app-based alerts so you can stay quietly connected while they stay present and playful.
What ages is Littlebird for?
Littlebird is designed for the “in-between” years when kids are old enough to explore, and not quite ready for a phone. Most families use Littlebird from roughly ages 2 to 12.
Is Littlebird screen free?
Yes. The tracker has no screen, apps, or games. It is a quiet, on-body companion that supports their freedom instead of interrupting it. All insights live in the Littlebird app, just for caregivers.
Does Littlebird work where I live?
Right now, Littlebird is available in the United States, using a nationwide Precision+ safety network. International expansion is planned for the future.
Do kids need a phone to use Littlebird?
No. The tracker is worn on your child’s wrist and connects to your phone and the Littlebird network. Your child does not need a smartphone to use Littlebird.
Flocks, Nests, and the app
What is a “Flock”?
A Flock is your private family space in Littlebird. It is where you see your children, invited caregivers, and rusted adults on one shared map. You can name your Flock, add kids, invite adults, and manage settings in one place.
What is a “Nest”?
A Nest is an important place for your child, like home, school, or camp. You set Nests in the app, and Littlebird uses them to send you arrival and departure alerts when your child comes and goes. Think of Nests as safe zones that help you keep an easy pulse on their day.
Can I have more than one Flock?
Yes. You can create and switch between multiple Flocks, for example one for each household or co-parenting setup. Flocks are private, and you choose who belongs in each one.
Who can see my child on the map?
Only people you invite into your child’s Flock can see their location. You can assign roles such as “trusted person” or “caregiver” and control how and when each person sees your child’s location.
Caregivers & Care Sessions
What is a Care Session?
A Care Session is a shared window of time where a caregiver and your child are connected in Littlebird. During a Care Session, the caregiver shares their location with the Flock and can see the kids they are responsible for in the app. You see that a session is active, who is caring for your child, and where everyone is.
How do I start a Care Session with a caregiver?
From your Flock, choose the caregiver and request a Care Session. You can set it for a time frame like one hour, until the end of day, or indefinitely. The caregiver receives a request and can accept or decline. Once accepted, everyone in the Flock can see that the Care Session is active.
What is the difference between a trusted adult and a caregiver?
Trusted adults are people who always share locations with the Flock, like co-parents or close family. Caregivers are people like nannies or sitters who share their location only during active Care Sessions. You choose which role fits each person when you invite them.
Can multiple caregivers be connected at the same time?
Yes. You can have more than one caregiver or trusted adult in a Flock. During a Care Session, everyone who is part of that session can see the kids in their care and their own location, so shared care feels simple and transparent.
What happens if a Care Session request is missed or not answered?
If a caregiver does not respond, the request does not automatically count as a decline. It will appear in the Activity feed. Requests expire after 15 minutes, and can be resent.
Can I end a Care Session early?
Yes. You can end a Care Session at any time from the Flock view or from the caregiver’s details.
Can a Caregiver see my child’s location?
No. Caregivers cannot see your child’s location after a care session ends.
Nests and Notifications
How do I set up Nests and Notifications?
During onboarding, you can add key locations like Home, School, and Camp and choose which alerts you would like, such as “arriving,” “leaving,” or both. You can also add or edit Nests later in your child’s profile.
Can I get notified if my child is not near a caregiver or a Nest?
Yes. Littlebird can let you know when your child moves out of range of a nearby caregiver, or when they leave a Nest that you have set. This helps you catch unexpected movement, wandering, or eloping behavior quickly, even when you are not right beside them.
Do I need to keep my phone’s location and notifications on?
To receive location alerts, your phone needs Bluetooth, location services, and push notifications turned on for Littlebird. The app will guide you through these settings during onboarding and will prompt you if something is missing.
Will Littlebird drain my phone battery?
Littlebird is designed to be efficient. It uses Bluetooth when your child is nearby and shifts to the broader Precision+ network as needed. This helps preserve both your phone battery and your child’s tracker battery while still keeping you connected.
Device
How often do I need to charge the tracker?
Most families charge every 24 to 72 hours, depending on usage and connectivity. Building charging into a daily or every-few-days routine keeps the tracker ready for school days, play dates, and longer outings.
How do I charge the tracker?
Place the tracker on its magnetic charging dock and plug the dock into a USB-C power source.
Can my child wear Littlebird in the bath or pool?
Littlebird is water resistant and designed for real life, including splashes, rain, hand-washing, and everyday mess. Check the latest water resistance rating and care instructions before extended swimming or high-pressure water, and when in doubt, treat it as “play proof,” not a dedicated swim watch.
What happens if the tracker breaks or stops working?
Every tracker includes a Limited Lifetime Warranty that covers defects and functional issues such as hardware failures, battery problems, or issues that affect accuracy. Lost devices, cosmetic wear, or unauthorized modifications are not covered. If something goes wrong, our team will help review your case and arrange a replacement when eligible.
App
Which phones does Littlebird work with?
The Littlebird app is available for iPhone via the App Store and Android in the Play Store.
How much does Littlebird cost?
Littlebird is offered as a subscription that includes both the hardware and access to the Precision+ safety network. Your membership covers your child’s tracker, the app experience, and ongoing connectivity. Current pricing details are displayed at checkout and in your membership portal.
Does it cost extra to add family members or caregivers?
No. Inviting caregivers, grandparents, or trusted friends into your child’s Flock is included as part of your membership. You can add the people who care for your child at no extra charge.
Where can I manage my subscription and billing?
You can manage your account, payment details, and membership status in the Littlebird membership portal on desktop or mobile web.
Privacy & security
How is my child’s data protected?
Privacy is central to how Littlebird works. Data is encrypted and stored on a secure cloud platform Only invited caregivers in your Flock can access your child’s information. Littlebird does not collect health or medical data.
Can anyone connect to my child’s tracker?
No. The system is designed as a closed, invite-only environment. Only adults in your flock can view your child's current location. Only the device owner (the parent who added it and retains the subscription) connects to the device.
Setup
What do I need to get started?
You need an iPhone with the Littlebird app, a Littlebird tracker, and access to email to create your account. During onboarding you will verify your email, create your profile, create a Flock, add your child, and pair the tracker. The app walks you through each step.
What permissions do I need to allow?
Littlebird will request Bluetooth, Location, and Push Notifications. These are required so the app can pair with the tracker, keep the map up to date, and send you important alerts. You can always review permissions later in your phone settings.
Can I set things up before my child starts wearing it?
Yes. You can create your Flock, invite adults, add your child’s profile, and set up Nests and alerts before pairing the tracker. Once the tracker is paired and on their wrist, Littlebird will begin updating their location as they move through their day.
Troubleshooting
The tracker is not pairing. What should I do?
Make sure the tracker is on its charging dock, the dock is plugged in, and Bluetooth is turned on for your phone. Try searching again from the pairing screen. If the tracker still does not appear, quit and reopen the app, or move closer to the tracker and retry.
I am not receiving alerts.
Check that notifications are enabled for Littlebird in your phone settings, that location access is set correctly, and that your Nests and alert preferences are configured for each child. If issues continue, try signing out and back in, or contact support from the Settings screen in the app.
A firmware update failed. Is my tracker still safe to use?
If an update fails, the app will let you know and prompt you to try again. Keep the tracker on its dock and near your phone, then restart the update. If repeated attempts fail, reach out to support so we can help resolve it or arrange a replacement if needed.